Sarai was born in Mexico and raised in Salt Lake City, Utah. She is a proud mother of two lovely daughters and is happily married to her high school sweetheart. Fully bilingual, Sarai is fluent in both English and Spanish, which allows her to communicate effectively with a diverse range of clients.
Her journey with Kramer Injury Law began six years ago when she joined the team as a front desk receptionist. A few months later, she transitioned into the role of Records Request Specialist, where she honed her organizational and communication skills. With a growing understanding of the personal injury process and a strong desire to take on new challenges, Sarai eventually stepped into the role of Case Manager, a position she has held for the past two years.
With over six years of customer service experience, Sarai is passionate about guiding clients through every step of their injury claim. She values the opportunity to build genuine connections with the people she helps and takes pride in offering both support and clarity during what can be a stressful time. For Sarai, the most rewarding part of her job is reaching the settlement phase—when she can share in the client’s relief and celebrate a successful resolution.
Driven and enthusiastic, Sarai is always looking for opportunities to expand her knowledge and apply it to better serve her clients and her team each day.
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